Shipping policy

At RAHEENS.STORE, we are committed to delivering your orders safely and on time. Please read this Shipping Policy carefully to understand how we process and deliver your orders.

1. Shipping Area

  • We currently ship within the United Arab Emirates (UAE) only.

  • We do not offer international shipping at this time.

2. Processing Time

  • Orders are processed within 1 business day after confirmation.

  • Orders placed on weekends or public holidays will be processed the next business day.

3. Delivery Time

  • Standard delivery usually takes 2–4 business days after processing.

  • Delivery times may vary depending on your location and courier services.

  • RAHEENS.STORE is not responsible for delays caused by courier partners or unforeseen circumstances.

4. Shipping Charges

  • Free shipping is provided on all orders.

  • No additional shipping or handling charges apply.

5. Courier Partners

  • We use reliable courier partners such as Camel and others to ensure safe and timely delivery.

  • Tracking information will be provided for all orders once shipped.

6. Order Tracking

  • After your order is shipped, a tracking number will be shared via WhatsApp or email.

  • You can use this tracking number to monitor your shipment until it reaches your location.

7. Shipping Issues

If your order is:

  • Lost in transit,

  • Delivered to the wrong address, or

  • Damaged during shipping,

please contact us immediately via WhatsApp or email. We will work with our courier partners to resolve the issue and ensure a replacement or refund, where applicable.

8. Contact Information

For any shipping-related inquiries:

  • Email: raheens.store@gmail.com

  • Phone / WhatsApp: 0528417708

  • Address: 

    Bin Shabib Building,Omar Bin Al Khathab Street,Frij Al Murar، Behind Al Futtaim Gas, Dubai, United Arab Emirates